AL-BAHAR - CAT® RENTAL STORE SERVICES

We at Al-Bahar offer a wide range of services to support your varying rental requirements across our territory. Our certified and experienced consultants, technicians and specialists backed by our state-of-the-art facility; offer prompt, efficient service aimed at reducing downtime and increasing profitability.

1.     Consultation Services

Save time and money by allowing Al-Bahar team of rental consultants’ help you plan, implement and optimise equipment usage on your projects. We are proud to have the best team, all trained to provide expert advice, service and support to ensure you get the right machine when you need it. Our people are specialists who know the equipment applications and the technology behind it. Our team is equipped to offer you services including training, technical support that are both proactive and cost effective. We work in an incredibly varied industry; be rest assured there is always an expert on hand to advise and support.

2.      Equipment Transport Services

We’ll get your machines wherever you need them to be. If you have a project in the outskirts of the city, don’t worry, we at Al-Bahar will ensure your rental fleet reaches you there.  We offer transportation services for all your heavy equipment moving needs: Dozers, Excavators, Loaders, Graders, Compactors, Backhoes, Trucks, and more! Talk to us about your needs and we will figure a plan that best suits your requirements.

3.     Equipment Management Services

Al-Bahar rental machines are with the latest technologies. Equipped with product link and monitored by vision link, our fleet offers the best control over jobs and utility. You can now confidently manage your fleet over various locations, effortlessly. Avoid missing production goals or overrunning costs with tools that help you boost efficiency, improve productivity, and ensure safety. As needed, we also offer rental equipment with Trimble Technology for specialized applications.

4.     Breakdown and Turnaround Services

Downtimes are not pleasant, and at Al-Bahar, we help you avoid them. We are committed to supporting your Cat® Rental equipment with cost-effective, quality controlled and fast turn-around service. Over the past years, we have significantly invested in our facility, tooling and diagnostic testing equipment, as well as our most valued asset – our people. Our branches provide a comprehensive range of specialised services incorporating preventive maintenance, breakdown assistance, repairs and complete machine rebuild. In addition to this, we have a highly effective coverage by field technicians and specialists with fully equipped service vehicles providing service round the clock.

5.     Rental Training and Operator Availability

Optimal usage of rental equipment depends on understanding how to use your rented machine before you put it to work. When you rent any Cat Equipment from Al-Bahar, we provide operator training, Jobsite and Product Specific Training that will enable your operator to work with confidence knowing the safe and proper way to get the job done.  In scenarios, you do not have an operator; we have a team of operators who have the required experience and expertise. Every operator has regular certification reviews and trainings, always ready to help.

6.      Parts Support

Al-Bahar stocks 115,000+ line items across our six branches, which includes the extended Caterpillar product range and associated additional support inventory (an extensive range of Caterpillar remanufactured and exchange items to provide customers value repair options). With a 91% Stock Parts Availability we offer unmatched Parts Support. The combination of inventory size and location, and sourcing systems efficiency, allows us to offer 82.5% On Time in Full (OTIF) orders availability. With such extensive parts support, Al-Bahar ensures parts are available quickly.

For more information on our support and service options please visit - www.albahar.com/product-support